What ingredients do you use? Are they organic/sustainable/ethically sourced?
In terms of our raw ingredients, we try to use organic ingredients where possible, but this is not always possible for various reasons and as such we are not yet certified organic. Our cashews are all ethically sourced, and we have a requirement that our cashew suppliers must be either Fairtrade or members of SEDEX, one of the world’s leading ethical trade membership organisations, which works with suppliers to improve working conditions throughout the supply chain and enables and empowers buyers and suppliers to source responsibly and ethically.
What is the shelf life of your products?
Our products will generally keep up to 1 month if refregerated or up to 3 months if frozen. Please note each product is labelled with it’s own best before date and these may be less than above if bought from one of our stockists.
What is the best way to store the products?
There are many ways to store our products. You can simply store them in the fridge or freezer in their original packaging unopened. After opening you can still store them in their boxes or alternatively, transfer the product into an airtight container. If using the original box, try not to store towards the back of the fridge where there’s more condensation as the increased moisture here may cause the products to turn mouldy quicker than expected.
Do your products melt?
Put simply, no they don’t as they were never designed to melt. Our products are more suited to be used as part of a cheese board.
Can you cook with your products?
Of course, even though they don’t melt, they will mix down beautifully into a sauce to make a chease sauce for mac n ‘chease’ or mix it with white wine and some herbs/spices to make a fondue.
Do you have anything like a blue cheese, strong cheddar, mozzarella, camembert or any other dairy cheese?
No, we don’t. We try not to directly replicate dairy cheeses. We believe our products and all vegan cheeses should be considered products in their own right, not alternatives but more a different type or style of cheese. We may decide to satisfy the masses in future but currently we don’t have any dairy replicas.
My product is tangy, why?
All our products have a natural tang to them due to the fact that they are all cultured. Some customers find this too tangy; some find it not tangy enough. Strongly flavoured products such as our Ethiopian Spice, Smoked or Truffle flavours will have less of a tang due to the strength of flavouring.
Do you offer free samples for new customers?
Unfortunately, we don’t. Though you can get a Selection Box which has 10 mini versions of our core range. Alternatively, check us out at one of the many festivals we attend.